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VIA - Customer Journey Management

VIA - Customer Journey Management

December 10, 2014a 2 mins read, written by marcel

A hot thing it is; Customer Journey Management. But it is intangible as well. Because, the ‘hype’ is there but the facts are all over the place.

F* The Facilitator

F* The Facilitator

November 12, 2014a 2 mins read, written by marcel

These days people are distracted by everything you can image. The fact that opened up laptops and telephones on the tables is considered ‘normal’, could potentially mean a false start of your workshop.