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Reflecting on #SDGC14

Reflecting on #SDGC14

November 2, 2014a 2 mins read, written by marcel

Reflecting on the Service Design Global Conference in Stockholm Sweden this year. Sitting in a coffee bar with rainy weather outside. A good cup of coffee, a vitamin water and ham & cheese sandwich.

Innovate or Optimize

Innovate or Optimize

December 5, 2014a 2 mins read, written by marcel

It is a big thing to know what our customers actually do, want and expect. Because when we know what they do, we know how to get to them. Get their attention … right?!